Forum Rules and Support Hours

Keep the community useful and professional.

Rules:

  • Be clear and respectful.
  • Search before opening a duplicate topic.
  • Put questions in the category that matches the workflow.
  • Do not post passwords, API keys, payment details, or private client data.
  • Use official staff guidance for account-specific or security-sensitive issues.

Support coverage may vary by plan, urgency, and business hours. Official staff will route issues to the right channel when a forum reply is not enough.